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Pure and Practical
Pure and Practical: The First Zero Waste Store in N.Macedonia!
This is the first store in N. Macedonia offering high-quality food and other household essentials, all without plastic packaging! By reducing waste, we’re making sustainable living, and living in general, more affordable for everyone. Plus, our reward system lets customers earn air-purifying plants, helping to improve air quality and create a healthier environment in their homes. A greener, healthier future starts here and now!
North Macedonia
Local
Strumica micro-region
Mainly urban
It refers to a physical transformation of the built environment (hard investment)
Early concept
No
No
As a representative of an organisation

The pure and practical project would enabling the establishment of a zero waste store in the city of Strumica, located in the south-eastern part of North Macedonia. A zero-waste store is a store that safely supplies products to customers without packaging, which encourages refillable and/or non-plastic packaging.
The overall aim of the project is to better the consumerism and eco-practice in Strumica, resulting in positive change in multiple ways. Unnecessary plastic packaging often ends up creating legal, as well as illegal dumping sites, аs only 2% is recycled nationwide, contributing in biodiversity loss. Another common way of discarding packaging is by burning it in private heating systems, influencing Strumica's severe air pollution of PM10- three times over the highest concentration allowed. The unavoidable need for the product to be locally sourced will further help decrease air pollution from product transportation. Further contributing to sustainability is that zero-waste store have been found to make customers more mindful, resulting in reduced food waste.
The reduced product transportation, local sourcing and eliminating the cost for packaging will make this store more accessible and affordable for all, especially those from vulnerable background and financial hardship. This will also support local goods production, strengthening the national economy, as well as strengthening the sense of belonging through supporting Macedonian products while also integrating a new value of protecting the environment.
The primary target audience will be individuals who support eco-friendly initiatives, spreading to the average customer. As the concept of a zero-waste store will require promotion, it's worth noting that there are already stores offering products with zero-waste elements, meaning the concept will not be entirely unfamiliar, which should ease consumer acceptance while it remains innovative enough to create a unique market space with little competition.
Zero-waste
Sustainability
Affordability/inclusivity
Innovation
New values
The Pure and Practical Project has incorporated several key objectives in terms of sustainability.
Objective 1: Reducing plastic waste and promoting circular economy. This will be met by establish a sustainable and circular retail model in Strumica which will offer products in bulk, advancing circularity.
Objective 2: Reducing air pollution and carbon footprint. By sourcing products locally, the store reduces transportation-related carbon emissions, which is particularly important for Strumica, where air pollution levels are already high. It also prevents plastic waste from being burned, which contributes to dangerous air pollution.
Objective 3: Encouraging Eco-Conscious Consumer Behavior. The absence of packaging allows customers to see exactly what they’re purchasing, helping them make better decisions as well as helping them get only what they need.
Objective 4: Supporting Biodiversity through Waste Reduction. By eliminating plastic packaging, the store prevents unnecessary waste that would otherwise end up in landfills or be burned, both of which harm local ecosystems and biodiversity.
Objective 5: Promoting Sustainability through Local Economic Support. The store would need to prioritize locally sourced products, supporting local producers, and reducing the environmental cost of long-distance transportation, as well as supporting the local economy.
The Pure and Practical Project exemplifies a sustainable retail model that successfully integrates environmental considerations and circularity into its core business operations. As it would be the first zero-waste store in N.Macedonia, its approach to waste reduction, local sourcing, and circular economy principles can be a replicable model for other communities and businesses aiming to promote environmental sustainability.
The Pure and Practical Project also has few incorporated key objectives in terms of aesthetics and quality of experience for people.
Objective 1: Fostering a sense of belonging and community. The unavoidable local product sourcing would encourage customers to not only get familiar with local products, but also have a way of directly supporting local businesses which will foster feeling of direct connection to the place they live and the products they purchase, strengthening a sense of identity and pride in the community.
Objective 2: Creating new cultural values. Shifting the community's priority from convenience to ecological preservation and protection new cultural values will need to be internalized. While the mere existence of the store will help, series of educational workshops will be organized as part of the promotion of the store, including the benefits and opportunities of using the store and the downside of continuation of purchasing products with packaging.
Objective 3: Creating a visual pleasing retail experience. The store would showcase products in bulk containers and transparent, reusable jars, allowing customers to appreciate the natural beauty and quality of the items, making the products themselves the focal point of the shopping experience.
Objective 4: Creating a cleaner, calmer and inviting atmosphere. The nature of the store would require a higher level of hygiene to be kept, while most of the food items would have natural earthy tones. This, alongside the air-purifying plants incorporated into the store’s design and given away as part of a reward system, would give the store a welcoming atmosphere that feels peaceful and grounded.
The project will be exemplary as it emphasizes design benefits by creating a space that blends sustainability with local heritage, as a space that fosters a sense of community and cultural pride by connecting customers with local products, encouraging eco-conscious values while strengthening local identity.
After the key objectives of sustainability, the most important objectives of this project are in terms of inclusion.
Objective 1: Ensuring Accessibility and Affordability for All. By prioritizing locally sourced products and eliminating packaging costs, the store would offer products at a lower price point, making them more affordable for a wider customer base, especially those with a vulnerable background.
Objective 2: Community involvement through inclusive Governance, creating a safe and welcoming space for all. The store would encourage community involvement by inviting local residents to participate in decision-making processes, such as choosing which products to stock or the themes of the sustainability workshops. Regular feedback would be sought from the community to ensure that the store reflects the needs and values of all communities and ethnicities.
Objective 3: Empowering local producers and artisans. The store would prioritize locally made products, including small batch products, which would create opportunities for small businesses and artisans, including those from vulnerable or underrepresented groups. This would help provide economic empowerment while promoting a fairer, more inclusive local economy.
Objective 4: Promoting emotional engagement and reducing the feeling of shame. The store will make customers dispense into their own reusable containers, fostering a hands-on experience, making it a more emotional engaging experience than simply putting a product in a cart. The store will also empower customers to choose the exact quantity they purchase, making the experience more mindful, but also reducing the shame in buying small quantities masking the people with financial weaker backgrounds.
This project can be exemplary by making products accessible and affordable to all, fostering an inclusive environment where everyone has a voice in decision-making, promoting equal opportunities and reducing shopping and financial shame.
The citizens benefiting from the project have played a vital role in both conceptualizing and shaping its overall framework. Their involvement began through active discussions during several key initiatives promoting eco-friendly practices in the region throughout 2024. These initiatives include, but are not limited to, the large-scale cleaning action organized by the organization Active, which marked its 4th consecutive year, the cleaning campaign organized by Europe House Strumica, the Passion for Sustainability event in Strumica, a three-day Green Skills training hosted by CRA NOVUS, and research and focus groups conducted in the spring of 2024 to assess the current state of the environment.
The project concept was discussed during a youth exchange on the theme Re-Use it!, where participants were able to gather valuable suggestions and feedback from peers in Germany, Slovenia, Hungary, Bulgaria, and Spain. This exchange, through our participants, allowed the project team to gain insights from regions where similar initiatives have already been successfully implemented, further enriching the design of the project.
Through their contributions, citizens have not only shaped the project’s direction but also played a key role in highlighting its relevance and effectiveness, with the need for a zero-waste store emerging as a clear local priority.
To establish the concept of a zero-waste store in Strumica, various stakeholders at the local, regional, national, and European levels were engaged, both directly and indirectly.
At the local level, eco-organizations such as Planetum, Horti Eco, and Pchelin Raj played a key role in the store's design by assessing the need for a zero-waste store in Strumica. These organizations provided valuable insights into the local demand for sustainable shopping alternatives.
The municipality of Strumica, in collaboration with national government bodies, offered guidance on local regulations for establishing a legal entity, waste management strategies, and available resources, ensuring the store aligned with local policies and sustainability goals.
Local marketing companies such as Eon Eden, SMX Academy, and SmartClick were informally consulted to help shape the concept of how a zero-waste store would be presented to Strumica’s citizens, as well as to assess the challenges involved. They provided advice not only on how to effectively communicate the store's mission but also on establishing a sustainable business model and successfully running the store.
On a regional and national level, organizations and agencies such as the Regional Environmental Centre (REC) for Southeast Europe and GoGreen, as well as key documents like The Green Agenda for the Western Balkans, were consulted for guidance on aligning the project with regional environmental goals and policies. The stories of well-established zero-waste stores in Europe, such as Gram in Sweden, Day by Day in France, and Original Unverpackt in Germany, also played an indirect role in shaping the project's design. These successful European models provided valuable lessons on operational strategies and customer engagement.
Lastly, national and European stakeholders indirectly influenced the project by the fact that they offer programs that could provide future funding opportunities.
The design and implementation of the project takes a multidisciplinary approach, with knowledge from fields such as environmental science, sustainable business development, marketing, regulatory and policy compliance, and community engagement.
Desk research on waste pollution, waste management and recycling gave strong motivation for developing this project.
According to "The factsheet: Waste Management in N.Macedonia", published by CMS in June 2021, municipal solid waste has consistently increased between 2010-2020, with 79% of waste collection coverage, and 2-3% being collected for recycling by informal waste pickers. The European Environment Agency's Waste Prevention Country profile for N.Macedonia (2023), reveals that more than 10% of the solid waste is food waste. The desk research of this discipline helped identify the eco problems in Strumica, such as illegal dumps, plastic pollution and air pollution. The unofficial community engagement further validated the existence of these problems, as well as the representatives from local and national ecological NGOs.
Consulting with legal representatives provided knowledge for the regulatory processes and policies regarding establishing a business of this nature. Consults with representatives from the business and administration field resulted in having an idea for a business model and outlining operational strategies.
Marketing representatives were also consulted to get a better understanding of how this concept could be clearly presented to the audience and reach the right target groups.
The knowledge of all these disciplines connected and complemented each other in a vital way. For ex., the knowledge gained from the representatives in the environment field helped the representative of the business field to understand what problem the store solves. This interdisciplinary approach assures that the zero-waste store is environmentally sustainable but also economically viable and socially acceptable.
The Pure and Practical Project aims to establish a fully zero-waste store in Strumica, providing an innovative solution for environmentally conscious consumers while tapping into an existing market with some familiarity. It's worth noting that Strumica already has stores offering certain zero-waste elements: one store sells loose organic grains (though priced higher and less accessible for the average consumer), another specializes in nuts, and many supermarkets and bazaars offer unpackaged fruits and vegetables. These elements suggest that the concept of zero-waste shopping is not entirely unfamiliar to the local community, which could help ease consumer acceptance of a fully zero-waste store.
What sets this project apart is its innovative approach to creating a comprehensive, all-in-one shopping experience centered around sustainability. While there are individual zero-waste products available, the Pure and Practical zero-waste store will be the first of its kind in N.Macedonia to offer a complete range of bulk items across various categories, making sustainable shopping both convenient and accessible. The store will carry a wide selection of bulk items, including spices, flours, cereal grains, legumes, loose-leaf teas, coffee, pasta, and cereals—ensuring that consumers have access to the staples they need without excessive packaging.
In addition to food items, the store will also offer a variety of household and personal care products, such as soaps, detergents, hair care, and body oils. These products will align with zero-waste principles, promoting sustainability not only in food shopping but also in everyday living. The innovative character of the store lies in its holistic approach to zero-waste living, catering to a wide array of consumer needs, which is currently missing in the local market.
By offering a full range of zero-waste product, the store will not only fill an unmet demand, but also encourage a shift toward more sustainable consumption habits.
The Pure and Practical Project follows a comprehensive approach to establish a zero-waste store in Strumica. A needs assessment was carried out through focus groups, surveys, and community discussions. These efforts were part of initiatives evaluating the current state of the environment in Strumica, Bosilovo, Novo Selo, and Vasilevo, as well as researching youth perceptions of green skills and their eco-challenges. Informal assessments were made during cleanups, training sessions, and eco-events, and input from local and national eco-organizations like Planetum and GoGreen was gathered to assess the region's readiness for sustainable shopping.
Unofficial market research was conducted to assess the demand for zero-waste products, analyzing existing businesses offering unpackaged items and supermarkets selling similar products in conventional packaging. By comparing the prices of packaged goods with bulk zero-waste alternatives, the research revealed potential cost savings.
To ensure feasibility and regulatory compliance, the municipality of Strumica, in collaboration with national bodies, provided essential guidance on establishing a legal entity and navigating local regulations. Consultations with local marketing companies advised on communication strategies for Strumica’s consumer base.
The project team also researched successful zero-waste models across Europe, learning from their operational strategies, product sourcing, and customer engagement techniques.
A part of the methodology is community education and behavior change, including trainings, workshops, and events to raise awareness about zero-waste living and sustainable consumption.
Ongoing needs assessments will be conducted throughout the project to refine the product offerings and ensure they align with the preferences of the local community. The project will maintain collaboration with authorities to ensure the store mees regulatory standards, and marketing agencies to engage the right audiences.
The Pure and Practical Project has several elements that could be replicated or transferred to other locations, groups of beneficiaries, and contexts.
The first and foremost is the zero-waste business model. The blueprint for establishing a fully zero-waste store, offering a wide range of bulk food items and sustainable household and personal care products, could be easily replicated in other towns or regions, especially in North Macedonia. There is also an opportunity to replicate the model by adapting existing supermarket business structures to include large, dedicated sections for zero-waste products.
The marketing strategies developed in collaboration with local marketing companies can be transferred to other regions to help promote zero-waste and sustainable shopping practices. These strategies can be adjusted to different cultural contexts and tailored to various audiences, ensuring the promotion of zero-waste living reaches a wide range of consumers.
The training programs and educational events held during the project can be replicated, adapted, and expanded to other areas to promote sustainable practices among the local population. These programs can also be tailored to different age groups and sectors.
Another replicable element is the store’s focus on working with local suppliers, emphasizing the need to support local businesses and, therefore, local economies, while minimizing environmental impacts associated with long-distance transport and packaging.
The rewards or loyalty program that incentivizes customers to bring their own containers or purchase in bulk and receive a gift that further helps resolve an eco-problem (such as air-purifying plants) could be replicated in other locations. These types of programs can encourage repeat business and create a sense of commitment among consumers to maintain their zero-waste habits.
One of the primary global issues the project tackles is climate change and environmental degradation. Through the promotion of zero-waste living, the project helps reduce the carbon footprint by minimizing waste and decreasing the need for disposable packaging. By offering bulk products and eco-friendly alternatives, the store helps reduce the environmental impacts associated with the production, transport, and disposal of goods.
Another global challenge is plastic pollution. The zero-waste store directly addresses this by eliminating the need for single-use plastics. Customers are encouraged to bring their own containers to refill with goods like grains, spices, and detergents, significantly reducing plastic waste in Strumica and inspiring a culture of sustainability. This aligns with global efforts to combat plastic pollution and create long-term behavioral change.
The project also promotes sustainable consumption. By providing bulk food and personal care products, it encourages consumers to rethink their shopping habits, reduce waste, and conserve resources. This aligns with the global push for more conscious consumption and the adoption of sustainable lifestyles.
The local economic development aspect of the project addresses the global challenge of supporting small businesses and sustainable industries. By collaborating with local suppliers, the project strengthens the regional economy while reducing the environmental costs associated with transporting goods across long distances.
The project also indirectly addresses the global challenge of poverty. By offering affordable zero-waste alternatives and focusing on bulk goods, the store provides more accessible options for consumers who might otherwise find eco-friendly products expensive.
Lastly, it addresses waste management challenges by raising awareness about reducing, reusing, and recycling encouraging citizens to actively participate in waste reduction on local level.
The steps envisaged to future develop, promote and implement the zero-waste store concept organized in 5 phases, with detailed steps for year 1.
Phase 1 (Months 1-2) - Establishing Legal Entity, Selecting Store Location, and Designing the Store. This phase will include assigning the project team, the legal and regulatory set up of the store, securing the store location and designing the store, official market research and competitor analysis.
Phase 2 (months 3-6)- Establishing the Store and Launch. This will include: supplier engagement, store setup, marketing launch, staffing and training, loyalty program development, store launch.
Phase 3 (months 7-10) - Operational refinement and continual market research. This will include: customers feedback & surveys, product range expansion, community workshops & events, marketing campaigns and operational refinement.
Phase 4 (months 11-12)- Final evaluation and future planning. This would include: Comprehensive evaluation, refine business model, explore future expansions, collaboration with authorities, adding other sustainability initiatives.
Phase 5 (Months 12+) Scaling and community impact. This would include: continuously enhancing product range and services according to gather feedback, possibility for online and in-store integration, building a zero-waste community network, expanding to new locations, and refining loyalty and incentive programs.
The phases are further developed in the detailed developmental plan.